Is it an emergency?
Call right away for a burst or spraying pipe, water coming through a ceiling, sewage backing up, a leaking water heater, or water near electrical outlets.
It can usually wait for a scheduled visit if it’s a slow drip you can catch in a bucket, one slow drain, or a running toilet you can shut off at its valve.
Signs you may need emergency plumbing
- A burst or spraying pipe
- Water coming through a ceiling or wall
- Sewage backing up into drains
- A leaking water heater
- No water in the house
- Water near outlets or appliances
Common causes
- Frozen and burst pipes in winter
- Failed supply lines on toilets, sinks and washers
- Water heater tank failure
- Main line clogs and sewer line damage
- Hidden leaks that finally show through
Recognize these signs? Call before a small plumbing problem turns into water damage.
(877) 729-0265How we handle it
- Stop the waterWe walk you through shutting off the right valve on the phone.
- Make it safePower off to wet areas, water heater off if needed.
- Find the sourceVisible leaks are repaired; hidden ones are pinpointed first so nothing is opened in the wrong place.
- RepairThe pipe, fixture or line is repaired, or made safe until a full repair.
What to do before we arrive
- Close the main water shutoff valve.
- Turn off power to wet areas at the breaker — only from a dry spot.
- Turn off the water heater if the water will be off for a while.
- Move belongings and take photos for insurance.
After the repair
Once the emergency is over, we’ll explain what failed and whether anything else in the plumbing needs attention.
What affects the cost
The cost depends on the problem, the time of the call and the repair needed. Repairs are carried out by our plumbing partner. Every home is different, so call and describe the problem for an accurate quote.
Helpful guides
Where we offer emergency plumbing
We’re based in Bargersville and provide emergency plumbing across Johnson County and nearby towns: Bargersville, Greenwood, Franklin, Center Grove, Whiteland & New Whiteland, Trafalgar, Nineveh & Prince’s Lakes, Morgantown and Southport & Perry Township.
Frequently asked questions
Where is my main water shutoff?
Usually where the water line enters the house: basement, utility room, crawl space, near the water heater or in the garage.
Should I turn off the water heater during a leak?
If the water will be off for a while, set a gas heater to vacation or off, or switch off power to an electric one.
What counts as a plumbing emergency?
Anything actively damaging your home or leaving you without water: burst pipes, sewage backups, a leaking water heater or water near electrical.